Mr. Jack Lopez, and his assistant showed up in a timely manner and were very helpful in changing my water heater to an upgraded version. They took the time and explained about maintenance every year to prevent my water heater from going out, followed by took the time to make sure no leaks were there before they left. Plumbers were very clean, and no trash was left behind. Mrs. Marisol was very informative in keeping me in the loop and status on every step since my water heater was being changed through warranty. Great job City Base Plumbing! Great Customer Service! Keep up the great work!
reema fadel
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April 09, 2026
Jack was very knowledgeable and explained the process and what to expect with our major leak. He explained the options we had and what he recommended. He was very kind, experienced and patient. Joseph helped Jack the second and third day of fixing my leak. They are very hardworking and thorough and cleaned up after themselves. Very professional team. Thanks so much 🙏
Chele Bowser
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January 27, 2026
Joseph Diaz came to give me a free estimate, but I got so much more - confirmation of in-tact plumbing line, resolution on a roof issue, and suggestions on my aging water heater. Thanks Joseph! Will definitely call again!
Felicite Lopez
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February 04, 2026
The customer service to schedule the appointment was great. Our plumber, Joseph Diaz, was very kind and helpful! He fixed our plumbing issue quick and answered the questions I had.
J Flo
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March 17, 2026
Absolutely excellent work. I had my PRV and expansion tank replaced. There was landscape weed screen and rocks/stones over the area that needed to be dug out to get to the PRV. After the work was completed, the weed screen and rocks were placed back to look like the pre-work. Excellent job overall. Will call back for other plumbing needs.
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334 Rockwood Ct, San Antonio, TX 78210, USA
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Mr. Jack Lopez, and his assistant showed up in a timely manner and were very helpful in changing my water heater to an upgraded version. They took the time and explained about maintenance every year to prevent my water heater from going out, followed by took the time to make sure no leaks were there before they left. Plumbers were very clean, and no trash was left behind. Mrs. Marisol was very informative in keeping me in the loop and status on every step since my water heater was being changed through warranty. Great job City Base Plumbing! Great Customer Service! Keep up the great work!
Jack was very knowledgeable and explained the process and what to expect with our major leak. He explained the options we had and what he recommended. He was very kind, experienced and patient. Joseph helped Jack the second and third day of fixing my leak. They are very hardworking and thorough and cleaned up after themselves. Very professional team. Thanks so much 🙏
Joseph Diaz came to give me a free estimate, but I got so much more - confirmation of in-tact plumbing line, resolution on a roof issue, and suggestions on my aging water heater. Thanks Joseph! Will definitely call again!
The customer service to schedule the appointment was great. Our plumber, Joseph Diaz, was very kind and helpful! He fixed our plumbing issue quick and answered the questions I had.
Absolutely excellent work. I had my PRV and expansion tank replaced. There was landscape weed screen and rocks/stones over the area that needed to be dug out to get to the PRV. After the work was completed, the weed screen and rocks were placed back to look like the pre-work. Excellent job overall. Will call back for other plumbing needs.