I knew that the next time an issue cropped up with the Duravit toilet, I’d be replacing it. After confirming it was not a clog, Marcos and I talked about other models. Once I settled on the model, he came back with a quote a few minutes later (quote was similar to others I had been provided in the past).
He returned the next morning to do the install and hauled way the old one. He was efficient, courteous, professional, and taught me a little more about plumbing.
I mentioned my disappointment that the developer failed to caulk the section of the tile behind the toilet…and Marcos took care of it.
The CR&P team is customer oriented. Gloria and Samantha were fabulous and ensured that someone came out ASAP.
Highly recommend and will use them again.
Andrea del Río
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February 02, 2026
We had a great experience with Chosen Rooter & Plumbing, especially Daniel, Edgar, and Jason who all worked on getting us up and running. Communication was clear, they showed up when they said they would, and the work was done efficiently and professionally. Everything was explained in a way that made sense, and the area was left clean afterward. I’d absolutely use them again and recommend them to anyone needing plumbing work.
Kathleen Storrs
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May 27, 2026
“Had a great experience with Chosen Rooter Plumbing Services for a toilet repair. The team was professional, arrived on time, and got the job done efficiently. The pricing was very reasonable, and the overall experience was smooth and stress-free. I highly recommend them for anyone needing reliable plumbing services!”
Yewon Jung
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June 04, 2026
We had a pretty urgent plumbing issue, and Jesse responded quickly and resolved it efficiently. He also went above and beyond by communicating with our building management and coordinating a temporary water shutoff. Very professional & helpful throughout the process, would highly recommend.
Millie Doremus
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May 07, 2026
Came to my house for a kitchen sink leak and a water pressure issue. Told my husband it’d be a few hundred dollars. Husband had to leave so I took over the conversation. The technician asked my husband if I could make decisions. The technician told me repeatedly he wished my husband stayed before I had asked a single question and then when I asked questions he said he was ‘surprised I even had questions to ask.’ He then said the price would be between 1-3k to fix both issues. He then priced out three options on the phone with his manager and the smallest quote was 4k and the biggest was 6k.
I told him they’d been out twice already and he acted like this was new info but I heard my husband share this with him. He then said they didn’t have a history of my spending $550 on their last visit making some of this covered under warranty. I told him we would not be moving forward and then he asked me for a 5 star review on Google after doing nothing.
Had another plumbing company come right after. They weren’t rude and fixed both items for 1.5k. This is the first bad review I’ve ever left but want other people to know there are better options.
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I knew that the next time an issue cropped up with the Duravit toilet, I’d be replacing it. After confirming it was not a clog, Marcos and I talked about other models. Once I settled on the model, he came back with a quote a few minutes later (quote was similar to others I had been provided in the past). He returned the next morning to do the install and hauled way the old one. He was efficient, courteous, professional, and taught me a little more about plumbing. I mentioned my disappointment that the developer failed to caulk the section of the tile behind the toilet…and Marcos took care of it. The CR&P team is customer oriented. Gloria and Samantha were fabulous and ensured that someone came out ASAP. Highly recommend and will use them again.
We had a great experience with Chosen Rooter & Plumbing, especially Daniel, Edgar, and Jason who all worked on getting us up and running. Communication was clear, they showed up when they said they would, and the work was done efficiently and professionally. Everything was explained in a way that made sense, and the area was left clean afterward. I’d absolutely use them again and recommend them to anyone needing plumbing work.
“Had a great experience with Chosen Rooter Plumbing Services for a toilet repair. The team was professional, arrived on time, and got the job done efficiently. The pricing was very reasonable, and the overall experience was smooth and stress-free. I highly recommend them for anyone needing reliable plumbing services!”
We had a pretty urgent plumbing issue, and Jesse responded quickly and resolved it efficiently. He also went above and beyond by communicating with our building management and coordinating a temporary water shutoff. Very professional & helpful throughout the process, would highly recommend.
Came to my house for a kitchen sink leak and a water pressure issue. Told my husband it’d be a few hundred dollars. Husband had to leave so I took over the conversation. The technician asked my husband if I could make decisions. The technician told me repeatedly he wished my husband stayed before I had asked a single question and then when I asked questions he said he was ‘surprised I even had questions to ask.’ He then said the price would be between 1-3k to fix both issues. He then priced out three options on the phone with his manager and the smallest quote was 4k and the biggest was 6k. I told him they’d been out twice already and he acted like this was new info but I heard my husband share this with him. He then said they didn’t have a history of my spending $550 on their last visit making some of this covered under warranty. I told him we would not be moving forward and then he asked me for a 5 star review on Google after doing nothing. Had another plumbing company come right after. They weren’t rude and fixed both items for 1.5k. This is the first bad review I’ve ever left but want other people to know there are better options.