Thomas and his crew from Chicago Sewer & Drain Pros were excellent. Thomas assessed our issue, provided a thorough explanation of our broken pipe situation, shared pics and videos of his findings and discussed our options. His pricing was fair for the scope of work and he went above and beyond to deliver great customer service.
His quality of work was outstanding. They also left the area super clean once the job was done.
I appreciated his professionalism and the kindness, patience and respect he showed my elderly parents as well.
Nothing more stressful than a broken pipe/odor issue — as a homeowner you want to fix the issue quickly and hope for a honest company to work with you. Moving forward, I will only use him for our routine pipe maintenance and emergency situations. Thank you and your team Thomas for handling our crazy situation!
Evelyn
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February 07, 2026
I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both Google and Yelp, and I couldn’t be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren’t working.
From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule.
When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient.
Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn’t be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%
JESSICA AWAD
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October 30, 2025
If you’re a homeowner, you know how stressful plumbing issues can be — but working with Thomas and the team at Chicago Sewer & Drain Professionals Inc completely put my mind at ease. From the moment he arrived, I felt an incredible sense of relief knowing my home was in the hands of someone who genuinely cares.
Thomas is patient, kind, and exceptionally thorough. He takes his time to explain every detail and makes sure you feel confident in the process. His team reflects the same professionalism — they’re polite, respectful, and treat your home with the utmost care.
The quality of their work is outstanding, and the pricing is fair and transparent. Most importantly, Thomas is honest, trustworthy, and takes pride in doing the job right. He truly treats your home as if it were his own.
Finding a company like this is rare these days. I can’t recommend Chicago Sewer & Drain Professionals Inc highly enough — if you want peace of mind, excellent workmanship, and someone who truly looks out for you, call Thomas.
Ian Nelson
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February 23, 2026
Very quick and responsive to our buildings issues. They were able to make an appointment within 12 hours of calling, diagnose the problem, and fix the issue. Even after 2 days when the issue reemerged they came back to fix it right away!
Maria
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May 05, 2025
"Exceptional Service! Highly Recommend Chicago Sewer & Drain Pros”
I had an emergency plumbing issue over the weekend, and I was so impressed with the service I received. The plumber Thomas & crew arrived quickly, even on short notice, and was incredibly professional throughout the entire process. He was extremely knowledgeable, quickly diagnosing and resolving the issue with skill and precision. It’s not often you find someone so dedicated to providing top-notch service, especially during an urgent situation. I highly recommend this plumbing company for anyone in need of reliable and expert plumbing services. Thank you for saving the day!
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Thomas and his crew from Chicago Sewer & Drain Pros were excellent. Thomas assessed our issue, provided a thorough explanation of our broken pipe situation, shared pics and videos of his findings and discussed our options. His pricing was fair for the scope of work and he went above and beyond to deliver great customer service. His quality of work was outstanding. They also left the area super clean once the job was done. I appreciated his professionalism and the kindness, patience and respect he showed my elderly parents as well. Nothing more stressful than a broken pipe/odor issue — as a homeowner you want to fix the issue quickly and hope for a honest company to work with you. Moving forward, I will only use him for our routine pipe maintenance and emergency situations. Thank you and your team Thomas for handling our crazy situation!
I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both Google and Yelp, and I couldn’t be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren’t working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn’t be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%
If you’re a homeowner, you know how stressful plumbing issues can be — but working with Thomas and the team at Chicago Sewer & Drain Professionals Inc completely put my mind at ease. From the moment he arrived, I felt an incredible sense of relief knowing my home was in the hands of someone who genuinely cares. Thomas is patient, kind, and exceptionally thorough. He takes his time to explain every detail and makes sure you feel confident in the process. His team reflects the same professionalism — they’re polite, respectful, and treat your home with the utmost care. The quality of their work is outstanding, and the pricing is fair and transparent. Most importantly, Thomas is honest, trustworthy, and takes pride in doing the job right. He truly treats your home as if it were his own. Finding a company like this is rare these days. I can’t recommend Chicago Sewer & Drain Professionals Inc highly enough — if you want peace of mind, excellent workmanship, and someone who truly looks out for you, call Thomas.
Very quick and responsive to our buildings issues. They were able to make an appointment within 12 hours of calling, diagnose the problem, and fix the issue. Even after 2 days when the issue reemerged they came back to fix it right away!
"Exceptional Service! Highly Recommend Chicago Sewer & Drain Pros” I had an emergency plumbing issue over the weekend, and I was so impressed with the service I received. The plumber Thomas & crew arrived quickly, even on short notice, and was incredibly professional throughout the entire process. He was extremely knowledgeable, quickly diagnosing and resolving the issue with skill and precision. It’s not often you find someone so dedicated to providing top-notch service, especially during an urgent situation. I highly recommend this plumbing company for anyone in need of reliable and expert plumbing services. Thank you for saving the day!