I cannot recommend C. Mattes enough. If you want honest work, fair prices, and a family-owned business that values quality and honesty, and that actually knows how to handle complex repairs, call C. Mattes first!
We had an issue that led to a filled septic tank. Due to the installation set-up of our septic system, it was a more complicated issue than the typical home.
Initially I had called another company who over-charged to pump out the tanks. They offered no help and seemed hesitant to tackle our situation. However, when I called Charlie he came out that day, assessed the situation, and was immediately willing to help. To top it off, the pricing was beyond fair. His willingness to help our family was greatly appreciated!
Shannon Bray
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January 15, 2026
They have done a wonderful job each time. They always come out in the same day and Andrea on the phone is such a sweetheart so kind and such a great help! She tries to troubleshoot before sending someone out to the house to fix the clog or pump out. Charles came out today and pumped out our tank within a few hours of us calling in and gave some great advise on how to avoid a back up in the future.
Alexandria Teachout
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January 30, 2026
I'd first like to say today is my first day ever writing a review. C. Mattes is an upstanding company that cared more about my needs than their wallet. When they couldn't assist with pumping our septic today, they went above and beyond to provide other company names and contacts to ensure we were taken care of. This speaks volumes on the care, compassion, and integrity of the people working here and the mission that drives their business 👏 five stars!!!
Elise Robinson
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January 05, 2026
Called us back immediately and made time for us the same day, within hours! Amazing service, very friendly and knowledgeable, and very fair pricing. Our septic was completely full, overflowing and everything was buried in snow but within a matter of minutes they had it pumped without any damage to the surrounding garden at all. Couldn't recommend more!
Shaela Toledo
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March 13, 2026
I’m beyond grateful to have found this company. My husband and I have needed our home’s septic tank cleaned multiple times this year and they always come quickly, without issue . The pricing is not bad, considering how vital plumbing services really are. We will always call the same team!
Our Address
6351 S Bay Rd, Cicero, NY 13039, USA
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I cannot recommend C. Mattes enough. If you want honest work, fair prices, and a family-owned business that values quality and honesty, and that actually knows how to handle complex repairs, call C. Mattes first! We had an issue that led to a filled septic tank. Due to the installation set-up of our septic system, it was a more complicated issue than the typical home. Initially I had called another company who over-charged to pump out the tanks. They offered no help and seemed hesitant to tackle our situation. However, when I called Charlie he came out that day, assessed the situation, and was immediately willing to help. To top it off, the pricing was beyond fair. His willingness to help our family was greatly appreciated!
They have done a wonderful job each time. They always come out in the same day and Andrea on the phone is such a sweetheart so kind and such a great help! She tries to troubleshoot before sending someone out to the house to fix the clog or pump out. Charles came out today and pumped out our tank within a few hours of us calling in and gave some great advise on how to avoid a back up in the future.
I'd first like to say today is my first day ever writing a review. C. Mattes is an upstanding company that cared more about my needs than their wallet. When they couldn't assist with pumping our septic today, they went above and beyond to provide other company names and contacts to ensure we were taken care of. This speaks volumes on the care, compassion, and integrity of the people working here and the mission that drives their business 👏 five stars!!!
Called us back immediately and made time for us the same day, within hours! Amazing service, very friendly and knowledgeable, and very fair pricing. Our septic was completely full, overflowing and everything was buried in snow but within a matter of minutes they had it pumped without any damage to the surrounding garden at all. Couldn't recommend more!
I’m beyond grateful to have found this company. My husband and I have needed our home’s septic tank cleaned multiple times this year and they always come quickly, without issue . The pricing is not bad, considering how vital plumbing services really are. We will always call the same team!