Sergio was dispatched right away for a drainage problem in a downstairs bathroom causing water to backup in a tub. It was discovered that root intrusion was in the main line. Fortunately, the cable was able to break up most of the roots.
Future preventative measures were discussed that would result in more costly repairs. However, there was no pressure and they offered to contact me at no additional cost in six months to determine if the roots had returned.
They were very professional and pleasant. Sergio even kindly offered to caulk the base of the upstairs toilet. The need for a plumber comes with homeownership. Although unexpected, I felt the cost was reasonable. It is a relief when a company charges what needs to be done and doesn’t add unnecessary costs.
steph judy
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June 11, 2026
Cannot express how amazing this experience was! We needed a new liner to our 1928 sewer line, which is no small project. Prescott gave us an honest, timely, and thorough estimate (which was hands down less than other estimates), and he was available throughout the entire job. The entire team was amazing - they are able to problem solve, they showed up on time, and the work was exceptional. Would recommend them 100% and any future plumbing needs I will call Bob Oates!!
Travis claughton
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April 11, 2026
I was very pleased by their customer service and knowledge. They understand plumbing more than any other company I’ve worked with before. They were on time and came when we needed them in a blink of an eye. Their kindly manor from the second they arrived till the moment they finished was incredible. If I had to recommend anyone in the Seattle are I would choose Bob Oates. Professional, clean, and all out perfect work. The phone assistant was also amazing. 100% recommended!
Michaelene De La Serna
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February 13, 2026
Prescott opened the drain that was clogged and prevented us from using our washing machine for two weeks.
Prescott is professional, kind, friendly and a great communicator. He made me feel like a valued customer and explained everything to me very clearly. He was on time and very prompt with the repairs.
I was so impressed with his work that I wanted to tip him, but he didn't want to accept tips. THANK YOU, Prescott! You're the best! I will be referring Bob Oates Sewer Rooter, LLC and Prescott to my friends.
Waco Budiselich
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March 24, 2026
Bob Oates Sewer & Rooter exceeded our expectations from start to finish. They installed an external clean-out, hydrojetted our sewer line, and installed full liner — all within a week. They had to do a hand dig along the side of our house, and the crew kept the site impressively clean the entire time. They were also very respectful of our neighbor’s property, which we really appreciated.
After backfilling, they even spread grass seed on the area to help it recover — a small detail that speaks volumes about their care and professionalism. On top of all that, they provide a 20-year warranty on their work, which is incredibly rare and gives us huge peace of mind.
The team was on time, communicative, and made a stressful project feel easy. We highly recommend Bob Oates to anyone needing sewer work done right.
Our Address
1817 Queen Anne Ave N # 312, Seattle, WA 98109, USA
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Sergio was dispatched right away for a drainage problem in a downstairs bathroom causing water to backup in a tub. It was discovered that root intrusion was in the main line. Fortunately, the cable was able to break up most of the roots. Future preventative measures were discussed that would result in more costly repairs. However, there was no pressure and they offered to contact me at no additional cost in six months to determine if the roots had returned. They were very professional and pleasant. Sergio even kindly offered to caulk the base of the upstairs toilet. The need for a plumber comes with homeownership. Although unexpected, I felt the cost was reasonable. It is a relief when a company charges what needs to be done and doesn’t add unnecessary costs.
Cannot express how amazing this experience was! We needed a new liner to our 1928 sewer line, which is no small project. Prescott gave us an honest, timely, and thorough estimate (which was hands down less than other estimates), and he was available throughout the entire job. The entire team was amazing - they are able to problem solve, they showed up on time, and the work was exceptional. Would recommend them 100% and any future plumbing needs I will call Bob Oates!!
I was very pleased by their customer service and knowledge. They understand plumbing more than any other company I’ve worked with before. They were on time and came when we needed them in a blink of an eye. Their kindly manor from the second they arrived till the moment they finished was incredible. If I had to recommend anyone in the Seattle are I would choose Bob Oates. Professional, clean, and all out perfect work. The phone assistant was also amazing. 100% recommended!
Prescott opened the drain that was clogged and prevented us from using our washing machine for two weeks. Prescott is professional, kind, friendly and a great communicator. He made me feel like a valued customer and explained everything to me very clearly. He was on time and very prompt with the repairs. I was so impressed with his work that I wanted to tip him, but he didn't want to accept tips. THANK YOU, Prescott! You're the best! I will be referring Bob Oates Sewer Rooter, LLC and Prescott to my friends.
Bob Oates Sewer & Rooter exceeded our expectations from start to finish. They installed an external clean-out, hydrojetted our sewer line, and installed full liner — all within a week. They had to do a hand dig along the side of our house, and the crew kept the site impressively clean the entire time. They were also very respectful of our neighbor’s property, which we really appreciated. After backfilling, they even spread grass seed on the area to help it recover — a small detail that speaks volumes about their care and professionalism. On top of all that, they provide a 20-year warranty on their work, which is incredibly rare and gives us huge peace of mind. The team was on time, communicative, and made a stressful project feel easy. We highly recommend Bob Oates to anyone needing sewer work done right.