From the first phone call with the service manager and his office staff to the wonderful service Cooper provided we could not be more pleased. They are professional and our tech (Cooper)? kept us updated so we knew just when he would arrive. Our tech was extremely knowledgeable and had our new unit installed and working in no time. We highly recommend Betros. They saved us time and money. Thanks guys.
Anier Carrillo
-
October 10, 2025
If I could give negative stars I would….
I called for water coming out of the shower drain and the “plumber” came out and took hair out of the drain said that was the issue. Two weeks later my house is still clogged and they say they are not responsable for the clog which was the original complaint. Paid $300 for this garbage!
Will never use this company again. And I hope that people pay attention because these companies are out here extorting people out of money.
Btw no worries I unclogged it myself!
If water is coming out of the drain instead of pooling then yes the tub is clogged but water coming up to the shower then there is a clog and I don’t need to be a plumber to tell you that.
Fortunately, this is the last money you will ever see from me…..
John Grier
-
September 27, 2022
I hired Betros to install an under-mount kitchen sink. The first plumber came out and installed the sink. The sink lasted 4 hours. before it came loose and fell into the cabinet. This was a 2-day job. The second plumber came out, glued the brackets up. Came back to install the sink only to have a bracket come off. At this point Betros gave up leaving me with a mess. (After each visit they left me with a mess to clean up. Very sloppy.) So, after 4 days of not being able to use my kitchen, their solution is, here's your money back. We're willing to have someone come out and prop the sink up with wood. My old sink was propped up with wood. That's why I bought a new sink to have it installed right. It took me the next day to find someone to install the sink properly. They did offer $200 on my next job with them. Would any of you go back to someone after they leave you with a mess? I have more self-worth than that.
Brandon Webb
-
December 29, 2023
My main sewer line had broken due to a storm drain breaking and eroding the ground around it. Betros was the only one that called me back the same day and said they can come out and replace the line. Shawn and Tylor showed up and the job done. What should ha e taken 1 day ended up taking 2 days due to equipment failure that had nothing to do with them. These guys were very professional and detail oriented. They provided great customer service and kept me updated every step of the way. I'll definitely be using Betros for all my plumbing needs in the future. Thanks Shawn and Tylor for doing a good job and getting us back up and running!
Michael Craft
-
July 05, 2022
So this would be my second review apparently my first one was removed. I would like to start off by saying I highly recommend against using this company. If my original review was removed theres no telling how many more. I used them to replumb all my drainage and supply lines to my house. They were able to start with all walls and flooring removed in the house so it should have been super easy however it took close to a month for the project to be completed. To start... issues with the supply side of things. Pipes weren't properly strapped and I had to go back and do this myself. And had issues with pipes coming apart and flooding my attic. The tech immediately came back out. But didn't offer any help or compensation for the wet ceiling and stains that came through. Most of my problems however came from the drainage side. Inspection was failed multiple times. Once they did pass, The main vent pipe going through the wall wasn't lined up properly and had to be redone. The rough in for the tub and toilet were wrong and had to be redone. This was just one of those things where if it could go wrong it would. They did take a little off the price but not enough in my opinion.
Our Address
2600 W Beaver St, Jacksonville, FL 32254, USA
Claim Listing: Betros Plumbing Contractors
Please Login or Register an Account to Claim Listing
👋 Need a drain, sewer, or trenchless pipe pro?
I can help you:
• Find a trusted local contractor
• Match the right service (Camera Inspection, CIPP, Trenchless pipe and Sewer, Hydro Jetting, Spot repair etc)
• Get fast help for backups or emergencies
Start by telling me your city + ZIP.
Need a camera inspection? Sewer backup? I can match you fast!
From the first phone call with the service manager and his office staff to the wonderful service Cooper provided we could not be more pleased. They are professional and our tech (Cooper)? kept us updated so we knew just when he would arrive. Our tech was extremely knowledgeable and had our new unit installed and working in no time. We highly recommend Betros. They saved us time and money. Thanks guys.
If I could give negative stars I would…. I called for water coming out of the shower drain and the “plumber” came out and took hair out of the drain said that was the issue. Two weeks later my house is still clogged and they say they are not responsable for the clog which was the original complaint. Paid $300 for this garbage! Will never use this company again. And I hope that people pay attention because these companies are out here extorting people out of money. Btw no worries I unclogged it myself! If water is coming out of the drain instead of pooling then yes the tub is clogged but water coming up to the shower then there is a clog and I don’t need to be a plumber to tell you that. Fortunately, this is the last money you will ever see from me…..
I hired Betros to install an under-mount kitchen sink. The first plumber came out and installed the sink. The sink lasted 4 hours. before it came loose and fell into the cabinet. This was a 2-day job. The second plumber came out, glued the brackets up. Came back to install the sink only to have a bracket come off. At this point Betros gave up leaving me with a mess. (After each visit they left me with a mess to clean up. Very sloppy.) So, after 4 days of not being able to use my kitchen, their solution is, here's your money back. We're willing to have someone come out and prop the sink up with wood. My old sink was propped up with wood. That's why I bought a new sink to have it installed right. It took me the next day to find someone to install the sink properly. They did offer $200 on my next job with them. Would any of you go back to someone after they leave you with a mess? I have more self-worth than that.
My main sewer line had broken due to a storm drain breaking and eroding the ground around it. Betros was the only one that called me back the same day and said they can come out and replace the line. Shawn and Tylor showed up and the job done. What should ha e taken 1 day ended up taking 2 days due to equipment failure that had nothing to do with them. These guys were very professional and detail oriented. They provided great customer service and kept me updated every step of the way. I'll definitely be using Betros for all my plumbing needs in the future. Thanks Shawn and Tylor for doing a good job and getting us back up and running!
So this would be my second review apparently my first one was removed. I would like to start off by saying I highly recommend against using this company. If my original review was removed theres no telling how many more. I used them to replumb all my drainage and supply lines to my house. They were able to start with all walls and flooring removed in the house so it should have been super easy however it took close to a month for the project to be completed. To start... issues with the supply side of things. Pipes weren't properly strapped and I had to go back and do this myself. And had issues with pipes coming apart and flooding my attic. The tech immediately came back out. But didn't offer any help or compensation for the wet ceiling and stains that came through. Most of my problems however came from the drainage side. Inspection was failed multiple times. Once they did pass, The main vent pipe going through the wall wasn't lined up properly and had to be redone. The rough in for the tub and toilet were wrong and had to be redone. This was just one of those things where if it could go wrong it would. They did take a little off the price but not enough in my opinion.