Rich came out today and cleaned out our septic tanks. He was great to work with, professional and performed his work quickly and efficiently. Rich even went to the point of working us in today as opposed to our second scheduled date of Monday, May 18. My boss will be glad I do not have to miss work:) Not sure about the price, $518.00 seemed high, but I do not know what that service goes for, great work Rich!
Stuart Helming
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January 03, 2026
I had Rich, Justin and Robby out to pump a septic tank and jet a main line that had a blockage that turned out to be tree roots. All of the guys were very knowledgeable, professional and just great to work with. They went above and beyond my expectations! I will definitely call Behle for future needs so I can work with these guys again!
Minette Zaimes
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December 02, 2025
We currently have a large scale restoration project going on in our building and ran into an issue of a cast iron sewer pipe being cracked. The best option was vertical pipe lining, which not very many places do. Was referred to Behle in Ames and they confirmed they could do this and were very knowledgeable. They came quickly to give us a quote, which was fair, and they also came quickly to repair the pipe. They next day actually!! We really appreciated the quickness because our project was pretty much at a standstill until the pipe could be repaired. Highly recommend them
Jennifer
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July 29, 2025
The alarm started going off on our septic system so I immediately called to have someone come out. Yes, it was after hours and yes it was a weekend and I was fully prepared to pay that after hour fee.
I was not however prepared to pay a $500.00 bill for 1 hour of labor nor was I prepared to be billed for “their standard” 2 hour minimum labor rate. Apparently this should’ve been disclosed on the phone during the initial call and it was not. Had I known that, I would definitely had called another company.
I called the office the next business morning and asked them to review the bill with me that I had already paid at the time the services were completed. She stated that the 2 hours of labor was charged correctly, that was standard/minimum and that I should’ve been told that on the phone before they came out and was not. I was also charged 2 hours of after hours call which she stated should’ve been 1 hour charged, she did refund me 1 hour at $100.00 however she noticed that I was not charged a trip charge so proceeded to subtract that from the $100.00 overpayment which left $74.xx to be refunded to me.
A job that took 1 hour and their cost of a hose clamp to reattach the pump to the pipe well exceeded what I had expected to pay. Not to mention, he wanted to put a rubber boot on it but he didn’t have one on hand so I’m not convinced this hose clamp will be a very long fix before it breaks again. In the future, I will seek business elsewhere. If they would have been transparent up front, it would’ve been different. If they had approached me with a better resolution in the end, my rating and review would be different. I was severely overcharged and then to add another cost to my already paid bill, was another kick in the stomach. I felt they should’ve ate that cost since it wasn’t charged on my original invoice.
Ashley Hemphill
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May 07, 2026
Matea was such an incredible help in assisting me in getting what I needed. Was very knowledgeable on the topic. Highly reccomend using this company. Thanks!
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Rich came out today and cleaned out our septic tanks. He was great to work with, professional and performed his work quickly and efficiently. Rich even went to the point of working us in today as opposed to our second scheduled date of Monday, May 18. My boss will be glad I do not have to miss work:) Not sure about the price, $518.00 seemed high, but I do not know what that service goes for, great work Rich!
I had Rich, Justin and Robby out to pump a septic tank and jet a main line that had a blockage that turned out to be tree roots. All of the guys were very knowledgeable, professional and just great to work with. They went above and beyond my expectations! I will definitely call Behle for future needs so I can work with these guys again!
We currently have a large scale restoration project going on in our building and ran into an issue of a cast iron sewer pipe being cracked. The best option was vertical pipe lining, which not very many places do. Was referred to Behle in Ames and they confirmed they could do this and were very knowledgeable. They came quickly to give us a quote, which was fair, and they also came quickly to repair the pipe. They next day actually!! We really appreciated the quickness because our project was pretty much at a standstill until the pipe could be repaired. Highly recommend them
The alarm started going off on our septic system so I immediately called to have someone come out. Yes, it was after hours and yes it was a weekend and I was fully prepared to pay that after hour fee. I was not however prepared to pay a $500.00 bill for 1 hour of labor nor was I prepared to be billed for “their standard” 2 hour minimum labor rate. Apparently this should’ve been disclosed on the phone during the initial call and it was not. Had I known that, I would definitely had called another company. I called the office the next business morning and asked them to review the bill with me that I had already paid at the time the services were completed. She stated that the 2 hours of labor was charged correctly, that was standard/minimum and that I should’ve been told that on the phone before they came out and was not. I was also charged 2 hours of after hours call which she stated should’ve been 1 hour charged, she did refund me 1 hour at $100.00 however she noticed that I was not charged a trip charge so proceeded to subtract that from the $100.00 overpayment which left $74.xx to be refunded to me. A job that took 1 hour and their cost of a hose clamp to reattach the pump to the pipe well exceeded what I had expected to pay. Not to mention, he wanted to put a rubber boot on it but he didn’t have one on hand so I’m not convinced this hose clamp will be a very long fix before it breaks again. In the future, I will seek business elsewhere. If they would have been transparent up front, it would’ve been different. If they had approached me with a better resolution in the end, my rating and review would be different. I was severely overcharged and then to add another cost to my already paid bill, was another kick in the stomach. I felt they should’ve ate that cost since it wasn’t charged on my original invoice.
Matea was such an incredible help in assisting me in getting what I needed. Was very knowledgeable on the topic. Highly reccomend using this company. Thanks!