I had a main sewer line issue that had already been looked at by another plumber without a clear solution. These guys were professional, thorough, and took the time to actually diagnose what was happening instead of just pushing a quick fix. They explained everything clearly, showed me what they were doing, and worked methodically until they restored proper flow.
Their pricing was fair and transparent, and they didn’t pressure me into unnecessary work. They were respectful, knowledgeable, and easy to talk to throughout the process. I appreciated their honesty and professionalism. I would absolutely recommend them for sewer and drain work.
Jane Tuller
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February 27, 2026
We have an old cottage with old plumbing. Nick and his crew have helped us out multiple times and have worked hard to trouble shoot problem and address problem in most cost effective manner. We appreciate their prompt attention and excellent communication. Good people to work with!
Michelle Hilario
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February 03, 2026
This was honestly the best experience you could hope for when dealing with a plumbing issue during the night in the dead of winter. I called after 8PM and immediately got a call back and was able to Facetime to describe the issue. Then they were able to come fix the issue immediately the next morning. Everyone I talked to was so helpful and friendly. Tim, who came to fix the issue was absolutely amazing - the job was done quickly and thoroughly with exceptional customer service - great representation for you company. And the cost was extremely reasonable. I would not hesitate to use Bass Reddy Rooter in the future.
Carol Mello
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January 22, 2026
Bass Ready Rooter Was fantastic! I called them at night with my problem. They came the next morning early. The technician was awesome and he was able to clear out my problem quickly and even gave me a little discount senior discount. It was a great experience and I would definitely call them again if I needed help!!!
Isaiah Gonsalves
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April 08, 2026
Great company, great service. My Septic system apparently has an alarm and that alarm started going off. I’m a DIY type but there’s a time and a place. I called Bass Reddy and Anna answered- she kept me informed through the whole process. Nick came out same day to perform a diagnostic (tank had to be pumped first) and a few days later to complete the repair (holiday weekend in-between). He is exactly the kind of person you want to do business with. He knew his stuff, gave a fair price/reasonable timeframe, and took pride in his work. My septic is getting up there in age but I’m not as concerned now that I’ve got a guy. Can’t recommend this company enough!
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946 American Legion Hwy, Westport, MA 02790, USA
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I had a main sewer line issue that had already been looked at by another plumber without a clear solution. These guys were professional, thorough, and took the time to actually diagnose what was happening instead of just pushing a quick fix. They explained everything clearly, showed me what they were doing, and worked methodically until they restored proper flow. Their pricing was fair and transparent, and they didn’t pressure me into unnecessary work. They were respectful, knowledgeable, and easy to talk to throughout the process. I appreciated their honesty and professionalism. I would absolutely recommend them for sewer and drain work.
We have an old cottage with old plumbing. Nick and his crew have helped us out multiple times and have worked hard to trouble shoot problem and address problem in most cost effective manner. We appreciate their prompt attention and excellent communication. Good people to work with!
This was honestly the best experience you could hope for when dealing with a plumbing issue during the night in the dead of winter. I called after 8PM and immediately got a call back and was able to Facetime to describe the issue. Then they were able to come fix the issue immediately the next morning. Everyone I talked to was so helpful and friendly. Tim, who came to fix the issue was absolutely amazing - the job was done quickly and thoroughly with exceptional customer service - great representation for you company. And the cost was extremely reasonable. I would not hesitate to use Bass Reddy Rooter in the future.
Bass Ready Rooter Was fantastic! I called them at night with my problem. They came the next morning early. The technician was awesome and he was able to clear out my problem quickly and even gave me a little discount senior discount. It was a great experience and I would definitely call them again if I needed help!!!
Great company, great service. My Septic system apparently has an alarm and that alarm started going off. I’m a DIY type but there’s a time and a place. I called Bass Reddy and Anna answered- she kept me informed through the whole process. Nick came out same day to perform a diagnostic (tank had to be pumped first) and a few days later to complete the repair (holiday weekend in-between). He is exactly the kind of person you want to do business with. He knew his stuff, gave a fair price/reasonable timeframe, and took pride in his work. My septic is getting up there in age but I’m not as concerned now that I’ve got a guy. Can’t recommend this company enough!