Positives: Really nice staff
Negatives: The first time they came, they were here for approximately seven hours. No problem, but they didn't finish the job. So they came back the next day, which I appreciated. However, they installed an automatic light sensor in the my hallway. A nice idea in theory, except there was no way to turn the sensor off. One can imagine why this would be problematic. Eventually, they came to fix that issue and now there is a normal light switch. But it doesn't end there. I just happened to look in my closet (behind the wall they were working on) and it was a mess (see photos). They ruined my closet. I was told drywall isn’t fixed. Well that’s fine, but it wasn’t just drywall that was destroyed. The work done totally demolished the wall and broke the wood in the walls. Totally unnecessary. And my clothes in the closet also need to be dry-cleaned, as a result. And as a cherry on top, I just went up to my attic and turned the fan light on. It turned the light on the floor below OFF!
This company has made MORE work for me. I do NOT recommend them. If you want a haphazard job done and like paying for everything they break, call them.
Victoria Foeller
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February 04, 2026
The crew was on time and very professional. We got plumbing put in upstairs and electrical system for a washer and dryer. Cement work was well done and all cleaned up. They were Very efficient and got a big job done in one day!
They kept the house clean and were up and downstairs many times and had the dumpster filled with all the refuse.
We’re very happy to get this upgrade to our house, thank you Apex Pros!
Robert Parsons
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February 21, 2026
We noticed our hot water tank was leaking from both top and bottom on a Sunday evening. I reached out to get a they scheduled an appointment the next day. Chris came out on Monday checked everything out and explained the repair to us. Chris removed and replaced the hot water tank, pressure tank and new shut off valve in a couple hours. Chris did an amazing job completing the service and left the area cleaner than it was. Great customer service, timely repair, quality products. The reason for 4 stars was the cost.
Lily Sor (Lily)
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March 07, 2026
Julian Williams with Apex Pro did an amazing job replacing my hot water tank to a tankless . He did the job that I usually see 2 or more people do it all by himself. I highly recommend him and Apex because they are quick to respond usually same day to come out and fix. I thought his job is nice and neat as well see my pictures if don’t believe me!
Laura Pearce
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June 09, 2026
Every person affiliated with Apex was impressive!! Kind, professional, hard-working. Yesterday’s tech and manager and today’s installation crew were a joy. I appreciated their knowledge and kindness. I posted on Facebook to let my friends know how impressed I was. Thank-you!
Our Address
6663 Huntley Rd M, Columbus, OH 43229, USA
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Positives: Really nice staff Negatives: The first time they came, they were here for approximately seven hours. No problem, but they didn't finish the job. So they came back the next day, which I appreciated. However, they installed an automatic light sensor in the my hallway. A nice idea in theory, except there was no way to turn the sensor off. One can imagine why this would be problematic. Eventually, they came to fix that issue and now there is a normal light switch. But it doesn't end there. I just happened to look in my closet (behind the wall they were working on) and it was a mess (see photos). They ruined my closet. I was told drywall isn’t fixed. Well that’s fine, but it wasn’t just drywall that was destroyed. The work done totally demolished the wall and broke the wood in the walls. Totally unnecessary. And my clothes in the closet also need to be dry-cleaned, as a result. And as a cherry on top, I just went up to my attic and turned the fan light on. It turned the light on the floor below OFF! This company has made MORE work for me. I do NOT recommend them. If you want a haphazard job done and like paying for everything they break, call them.
The crew was on time and very professional. We got plumbing put in upstairs and electrical system for a washer and dryer. Cement work was well done and all cleaned up. They were Very efficient and got a big job done in one day! They kept the house clean and were up and downstairs many times and had the dumpster filled with all the refuse. We’re very happy to get this upgrade to our house, thank you Apex Pros!
We noticed our hot water tank was leaking from both top and bottom on a Sunday evening. I reached out to get a they scheduled an appointment the next day. Chris came out on Monday checked everything out and explained the repair to us. Chris removed and replaced the hot water tank, pressure tank and new shut off valve in a couple hours. Chris did an amazing job completing the service and left the area cleaner than it was. Great customer service, timely repair, quality products. The reason for 4 stars was the cost.
Julian Williams with Apex Pro did an amazing job replacing my hot water tank to a tankless . He did the job that I usually see 2 or more people do it all by himself. I highly recommend him and Apex because they are quick to respond usually same day to come out and fix. I thought his job is nice and neat as well see my pictures if don’t believe me!
Every person affiliated with Apex was impressive!! Kind, professional, hard-working. Yesterday’s tech and manager and today’s installation crew were a joy. I appreciated their knowledge and kindness. I posted on Facebook to let my friends know how impressed I was. Thank-you!