Very pleased with their work. Someone actually answers the phone and schedules very timely appointments. They've come twice now and both times each plumber (Steve last time and Aaron today) were helpful and friendly. Prices were very reasonable. Came on time. Wouldn't use anyone else.
Coco
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May 08, 2026
I cannot say enough wonderful things about Advanced Plumbing and Drain Inc. From the very first time I worked with them, I knew I had found a truly exceptional company.
What sets them apart immediately is how well organized and professional they are. Everyone has a clear role, and every person I have interacted with has been outstanding—from the person who schedules appointments and follows up, to the plumber who arrives fully prepared, knowledgeable, and ready to solve the problem.
My plumber, Gabriel, is absolutely extraordinary. He is never late, he communicates clearly, and his work is consistently impeccable. Whether the job is small or large, he approaches it with the same care, precision, and professionalism. I have been genuinely blown away by the quality of his work.
I have been using Advanced Plumbing and Drain Inc. for over four years, and I have not used another plumber since. They provide excellent value, exceptional service, and a level of reliability that is very hard to find. Over the years, I have also gotten to know Gabriel, and he is a delight to be around—professional, kind, knowledgeable, and clearly proud of the work he does.
This company is a rare find: a wonderful owner, happy and professional employees, excellent communication, and truly superior workmanship. I would never go anywhere else.
Benjamin Heim
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June 12, 2026
Unprofessional. Poor communication. Took job site tools.
Initially the technician did not show up to the appointment. No call, or notice. After reaching their team they rescheduled for the following week.
The job required coordination and decisions on parts which was challenging, they confidently claimed they could easily get the parts and understood the scope - which now seems they just wanted the job but in fact did not follow through on preparations.
On the day of appointment the technician was an hour late and came unprepared, lacking tools and the parts for the job.
Two were scheduled for the job but one was pulled without notice, only to show up 5hrs later after having to call and demand support to complete this on time.
The job was completed but required far too much oversight.
Also ran off with tools that were not their own from the site.
Very unprofessional experience.
Cynthia Christopher
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January 09, 2026
On Xmas day, the hot water faucet handle on my kitchen sink fell off and created a geyser.
I called several plumbing companies who gave high consultation fees. Most weren’t available until the next day.
Fortunately, I found Advanced Plumbing and Drain. Tim answered the phone and scheduled me for the next day between 7-8.
Alex kept me updated as to his arrival time.
I opened the door to a very friendly happy plumber who put us at ease. He was professional and knowledgeable. Alex did a quick fix at a fair price so that we could celebrate Christmas that day.
Danielle ML
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January 19, 2026
We had an issue late Sunday afternoon with our kitchen sink. We called their service, and they arrived promptly early Monday morning. The technician was knowledgeable, courteous, and thorough. He explained the problem and showed us how to prevent future issues: avoid putting too much food in the garbage disposal, and run hot water with detergent once a week to help prevent clogs.
I highly recommend this company!
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3450 Sacramento St #204, San Francisco, CA 94118, USA
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Very pleased with their work. Someone actually answers the phone and schedules very timely appointments. They've come twice now and both times each plumber (Steve last time and Aaron today) were helpful and friendly. Prices were very reasonable. Came on time. Wouldn't use anyone else.
I cannot say enough wonderful things about Advanced Plumbing and Drain Inc. From the very first time I worked with them, I knew I had found a truly exceptional company. What sets them apart immediately is how well organized and professional they are. Everyone has a clear role, and every person I have interacted with has been outstanding—from the person who schedules appointments and follows up, to the plumber who arrives fully prepared, knowledgeable, and ready to solve the problem. My plumber, Gabriel, is absolutely extraordinary. He is never late, he communicates clearly, and his work is consistently impeccable. Whether the job is small or large, he approaches it with the same care, precision, and professionalism. I have been genuinely blown away by the quality of his work. I have been using Advanced Plumbing and Drain Inc. for over four years, and I have not used another plumber since. They provide excellent value, exceptional service, and a level of reliability that is very hard to find. Over the years, I have also gotten to know Gabriel, and he is a delight to be around—professional, kind, knowledgeable, and clearly proud of the work he does. This company is a rare find: a wonderful owner, happy and professional employees, excellent communication, and truly superior workmanship. I would never go anywhere else.
Unprofessional. Poor communication. Took job site tools. Initially the technician did not show up to the appointment. No call, or notice. After reaching their team they rescheduled for the following week. The job required coordination and decisions on parts which was challenging, they confidently claimed they could easily get the parts and understood the scope - which now seems they just wanted the job but in fact did not follow through on preparations. On the day of appointment the technician was an hour late and came unprepared, lacking tools and the parts for the job. Two were scheduled for the job but one was pulled without notice, only to show up 5hrs later after having to call and demand support to complete this on time. The job was completed but required far too much oversight. Also ran off with tools that were not their own from the site. Very unprofessional experience.
On Xmas day, the hot water faucet handle on my kitchen sink fell off and created a geyser. I called several plumbing companies who gave high consultation fees. Most weren’t available until the next day. Fortunately, I found Advanced Plumbing and Drain. Tim answered the phone and scheduled me for the next day between 7-8. Alex kept me updated as to his arrival time. I opened the door to a very friendly happy plumber who put us at ease. He was professional and knowledgeable. Alex did a quick fix at a fair price so that we could celebrate Christmas that day.
We had an issue late Sunday afternoon with our kitchen sink. We called their service, and they arrived promptly early Monday morning. The technician was knowledgeable, courteous, and thorough. He explained the problem and showed us how to prevent future issues: avoid putting too much food in the garbage disposal, and run hot water with detergent once a week to help prevent clogs. I highly recommend this company!