Acadian Plumbing

27 24th St Unit B, Kenner, LA 70062, USA

About Acadian Plumbing

4.9 / 5

from reviews

    Brian Gaspard
    -
    May 22, 2026

    I’ve used this company a few times now and they’ve been great every single time. The plumbers are friendly, reliable, and actually know what they’re doing. Their prices are fair, the work is clean, and if something isn’t right, they take care of it without any hassle. It’s rare to find a company that’s both affordable and trustworthy, but these guys are exactly that. Highly recommend.

    Megan McAndrews
    -
    February 06, 2026

    Great experience with Acadian plumbing! I had a clogged sink and they were able to fit me in next day, and fixed the problem within 10 min. Very reasonable cost as well.

    Matt
    -
    January 28, 2026

    Highly recommend Acadian Plumbing! We had to replace our hot water heater in the attic and they made the process completely painless. We got a solid deal on a new unit directly from the supplier. Acadian picked it up for us, brought and installed it, then took away the old one. They were nice, professional, and not trying to sell us anything extra. Definitely will use them again in the future.

    Shannon S
    -
    October 10, 2025

    I found Acadian Plumbing via Reddit and I am sure glad I did. They were polite and professional. They remedied the issue right away and I'm certain they left the area cleaner than how they found it. Thanks Acadian Plumbing!

    Isaac X. Pinhas
    -
    September 24, 2025

    1) $75 + cc fee to come quote. Strange, two other licensed plumbers did for free, but ok, I agreed. 2) They instead charged me $129 without disclosing (I only realized by seeing my CC statement). And let me know they can't do anything and to call SWBNO. They didn't actually provide a quote. They then snail mailed the info that I needed ASAP to restore water from SWB. 3) Another reputable licensed similarly sized plumbing company quoted the same day (for free) and is ready to start work immediately, and engage SWBNO for the repair. 4) Afterwards, when I questioned the charge, admin said "oh it's $75 for a quote and $50 if they actually do something." OK... 5) Owner is extremely knowledgeable and seems like a nice enough guy, but told me this was all okay because "it was justified." 6) I would have agreed to the extra $50 had I been asked - but it is never okay to say one price and charge something else without it being authorized. 7) Not a company to trust your credit card number with or that I will ever engage again. 8) I've gone ahead and changed my review from 2 to 1 star. Here's why: 9) No, the owner did not apologize as he stated multiple times in his lengthy reply here. Instead when I brought up the additional charge, he firmly doubled down in a raised voice that the undisclosed charge was "justified" and that "Xxxx told me" (she didn't - she quit literally said she thought the owner told me). At that time, I figured it best to part ways and engage a plumber that knows how to work w SWB rather than tell it's customer to "call SWB." (Yes, they exist, and they clearly aren't Acadian.) 10) No invoice has been received to date. No previous explanation of "it might be more to screw a gauge on the spicket" was ever provided previously. 11) It's really sad that this company has internal communication issues, blames its customers for them, and then insinuates the customer is lying about it. 12) Again, this review is not about the price charged - which I'm fine with. It's about being told one thing, then being charged something different, and then the company reiterating multiple times that it's okay without any remorse or apology, but instead blaming it on me. 13) I asked the owner, "did you want to quote repair to the SWB whip." Text attached. I did not ask him to "change the city whip." Cool, another lie. Way to go Acadian! 14) James, your expertise is absolutely worth the rate - but your need to be right and distort truths earned you this 1-star review.

    Acadian Plumbing

    Our Address

    27 24th St Unit B, Kenner, LA 70062, USA

    CIPP, Trenchless Pipe and Sewer Repair Company

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