From the moment I called A&A Plumbing I found the dispatcher friendly and professional, she gave time window for the plumber would be arriving. Byron arrived within the specified time frame. He was professional and located the leak on my main water line. I decided to have the line replaced at a reasonable price. The next day, Byron and a co-worker arrived, and hand dug the new trench. They kept the dirt and my rock separate, and hand dug the 12” deep ditch. They installed the new line line, hooked it up with no issues. The next day the city inspector approved the install. Byron and his co-worker Joseh on the third day closed the open ditch and put my rocks back. I was very impressed with the staff of A&A plumbing, very professional and paid attention to the small details. I recommend A&A plumbing for your needs.
Alicia Williams
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April 06, 2026
I’ve had a great experience with this company. Their customer service is excellent and they’re always responsive. Paul is my regular technician and consistently does great work. Most recently, Alex helped install a toilet and a sink and was also excellent. I also have their monitoring service, which waives the service fee and provides a discount on services—this really helps offset how expensive plumbing can be. I highly recommend them.
Update:
Cisco and Devon and Evan came out to do maintenance for the HVAC and plumbing and were excellent!
Christopher Robinson
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May 23, 2026
We had an amazing experience with A&A Plumbing, especially Austin Carrillo! From the very beginning, the response time was incredible — they came out the very same day. Austin was professional, courteous, knowledgeable, and genuinely made us feel like we were being taken care of instead of taken advantage of.
We’ve actually been loyal members with another plumbing company for the last 5 years, and honestly, they never prioritized us the way A&A Plumbing did. After troubleshooting the issue, Austin gave us a quote that was OVER 50% less than what our current company quoted us, which was shocking in the best way possible.
Even on a busy Friday evening, Austin was able to install a brand new water heater SAME DAY, and he completed the job in less than 2 hours! We had hot water restored just in time for the weekend and didn’t have to stress or worry.
What stood out most was the confidence and reassurance Austin left us with after everything was completed. His professionalism, efficiency, respectfulness, and quality work truly made a lasting impression. He is absolutely an asset to the A&A team, and he deserves recognition for going above and beyond for his customers.
Highly recommend A&A Plumbing and Austin Carrillo!
José Martinez
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February 16, 2026
I recently moved into town & needed my own water softener installed at a new home asap. Both Paul & Garrett from A&A did a phenomenal job with not only coming by early to get this done in a short timeframe but also provided an informative educational course. Paul was also willing to look over & provide helpful advice on any & everything else I had questions or concerns about with my new place. One week after install, everything is still holding up great. The work done was clean & solid. Price was a bit high but I believe you'll get what you pay for with this.
Marissa Tijerina
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May 04, 2026
Paul was an excellent technician. He clearly explained what was going on and presented various solutions. I felt no pressure to commit to anything on the day of our initial appointment and appreciated his patience with my attention being divided with the kids. Carrie also had excellent customer service on the phone. I love a company with good customer service. I’m looking forward to taking advantage of my membership benefits with A&A.
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121 Windy Meadows Dr, Schertz, TX 78154, USA
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From the moment I called A&A Plumbing I found the dispatcher friendly and professional, she gave time window for the plumber would be arriving. Byron arrived within the specified time frame. He was professional and located the leak on my main water line. I decided to have the line replaced at a reasonable price. The next day, Byron and a co-worker arrived, and hand dug the new trench. They kept the dirt and my rock separate, and hand dug the 12” deep ditch. They installed the new line line, hooked it up with no issues. The next day the city inspector approved the install. Byron and his co-worker Joseh on the third day closed the open ditch and put my rocks back. I was very impressed with the staff of A&A plumbing, very professional and paid attention to the small details. I recommend A&A plumbing for your needs.
I’ve had a great experience with this company. Their customer service is excellent and they’re always responsive. Paul is my regular technician and consistently does great work. Most recently, Alex helped install a toilet and a sink and was also excellent. I also have their monitoring service, which waives the service fee and provides a discount on services—this really helps offset how expensive plumbing can be. I highly recommend them. Update: Cisco and Devon and Evan came out to do maintenance for the HVAC and plumbing and were excellent!
We had an amazing experience with A&A Plumbing, especially Austin Carrillo! From the very beginning, the response time was incredible — they came out the very same day. Austin was professional, courteous, knowledgeable, and genuinely made us feel like we were being taken care of instead of taken advantage of. We’ve actually been loyal members with another plumbing company for the last 5 years, and honestly, they never prioritized us the way A&A Plumbing did. After troubleshooting the issue, Austin gave us a quote that was OVER 50% less than what our current company quoted us, which was shocking in the best way possible. Even on a busy Friday evening, Austin was able to install a brand new water heater SAME DAY, and he completed the job in less than 2 hours! We had hot water restored just in time for the weekend and didn’t have to stress or worry. What stood out most was the confidence and reassurance Austin left us with after everything was completed. His professionalism, efficiency, respectfulness, and quality work truly made a lasting impression. He is absolutely an asset to the A&A team, and he deserves recognition for going above and beyond for his customers. Highly recommend A&A Plumbing and Austin Carrillo!
I recently moved into town & needed my own water softener installed at a new home asap. Both Paul & Garrett from A&A did a phenomenal job with not only coming by early to get this done in a short timeframe but also provided an informative educational course. Paul was also willing to look over & provide helpful advice on any & everything else I had questions or concerns about with my new place. One week after install, everything is still holding up great. The work done was clean & solid. Price was a bit high but I believe you'll get what you pay for with this.
Paul was an excellent technician. He clearly explained what was going on and presented various solutions. I felt no pressure to commit to anything on the day of our initial appointment and appreciated his patience with my attention being divided with the kids. Carrie also had excellent customer service on the phone. I love a company with good customer service. I’m looking forward to taking advantage of my membership benefits with A&A.