911 Home Repair did ALL my PICRA repairs for my closing. They did a great job, despite finding more items that needed repairs, they we're able to quickly resolve those as well. Our closing was delayed due to a "previous owner title issue" which delayed payment for 911. They were very understanding. We did get it resolved a couple weeks later and they were able to get payment. They never once made me feel bad for the delay. Rod (the owner) is such a great person to work with. I greatly appreciate you working with us!! I highly recommend 911 Home Repair to anyone!! (New floors, new windows, new hot water heater, fix leak in wall, replace bathroom vent, and a handful of other minor items)
Debbie Adams
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January 05, 2026
I have to first share how we came to have contact with this company. We have Home Serve warranty on our power bill. On Christmas night our water heater was not working properly. We called the Home Serve people who answered on Christmas night. They forwarded our information to 911 Plumbing. They contacted us Christmas night & offered to come out right away. We declined because it was Christmas & certainly not an emergency. We were told they could be out Saturday but they came out Friday & by the time I got home from work we had a new water heater. The young men were professional & courteous. We did have a couple issues as the water was not hot enough & didn't seem to be lasting very long so we had to call them back. Both times they came asap & we were told if this did not fix the minor issues they would replace this water heater. Absolute EXCELLENT service. I HIGHLY recommend this company for all plumbing needs. A shout out to both Tylers that fixed us up.
Ashley Doss
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December 30, 2025
Had a busted pipe on Thanksgiving day and they came out the day after to take replace the broken pipe. We have the extra coverage through Dominion (Home Serve) and it was completely covered, we didn’t have to pay anything!
Sharon WYATT-TODD
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April 21, 2026
Ben showed up yesterday and immediately found the problem of the loud clanking sound that my HAVAC system was making and quickly fixed it. I can always depend on fast reliable service from Guy Smith Home Services. Last Winter they were here when I needed them and now yet again they have answered my call. It's nice to get great customer service which is so rare now these days. Summer is coming and I need my HAVAC units working. Thanks Ben for doing a great job.
Matthew Koloup
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February 03, 2023
We've been using 911 for a couple years now dating back to a busted wall pipe in the kitchen and subsequent kitchen remodel. We then had them remove a wall and build a custom double sided direct-vent stone fireplace. . They will be remodeling our 2 bathrooms and adding a laundry room to complete the total renovation of our 55 year old home from rafters to footers and everything in between! Their dedication to completing the job as planned, in the quickest most affordable way; while never compromising quality, is unmatched in the industry! Finally a contractor you can trust!!
Our Address
1297 S Battlefield Blvd, Chesapeake, VA 23322, USA
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911 Home Repair did ALL my PICRA repairs for my closing. They did a great job, despite finding more items that needed repairs, they we're able to quickly resolve those as well. Our closing was delayed due to a "previous owner title issue" which delayed payment for 911. They were very understanding. We did get it resolved a couple weeks later and they were able to get payment. They never once made me feel bad for the delay. Rod (the owner) is such a great person to work with. I greatly appreciate you working with us!! I highly recommend 911 Home Repair to anyone!! (New floors, new windows, new hot water heater, fix leak in wall, replace bathroom vent, and a handful of other minor items)
I have to first share how we came to have contact with this company. We have Home Serve warranty on our power bill. On Christmas night our water heater was not working properly. We called the Home Serve people who answered on Christmas night. They forwarded our information to 911 Plumbing. They contacted us Christmas night & offered to come out right away. We declined because it was Christmas & certainly not an emergency. We were told they could be out Saturday but they came out Friday & by the time I got home from work we had a new water heater. The young men were professional & courteous. We did have a couple issues as the water was not hot enough & didn't seem to be lasting very long so we had to call them back. Both times they came asap & we were told if this did not fix the minor issues they would replace this water heater. Absolute EXCELLENT service. I HIGHLY recommend this company for all plumbing needs. A shout out to both Tylers that fixed us up.
Had a busted pipe on Thanksgiving day and they came out the day after to take replace the broken pipe. We have the extra coverage through Dominion (Home Serve) and it was completely covered, we didn’t have to pay anything!
Ben showed up yesterday and immediately found the problem of the loud clanking sound that my HAVAC system was making and quickly fixed it. I can always depend on fast reliable service from Guy Smith Home Services. Last Winter they were here when I needed them and now yet again they have answered my call. It's nice to get great customer service which is so rare now these days. Summer is coming and I need my HAVAC units working. Thanks Ben for doing a great job.
We've been using 911 for a couple years now dating back to a busted wall pipe in the kitchen and subsequent kitchen remodel. We then had them remove a wall and build a custom double sided direct-vent stone fireplace. . They will be remodeling our 2 bathrooms and adding a laundry room to complete the total renovation of our 55 year old home from rafters to footers and everything in between! Their dedication to completing the job as planned, in the quickest most affordable way; while never compromising quality, is unmatched in the industry! Finally a contractor you can trust!!