On Sunday, I discovered a leak coming from my bathtub spout and immediately notified my landlord. They promptly contacted 1-Tom-Plumber the same day. A very nice young technician came out, assessed the issue, and provided two clear estimates. Since it was Sunday, most stores were closed and the property management company needed owner approval, so I expected to wait until Tuesday or Wednesday—or possibly see the on-site maintenance person.
Instead, I was pleasantly surprised to receive a notification Monday morning that 1-Tom-Plumber was already on the way. This time, Jim arrived. He was extremely professional, friendly, and took the time to explain exactly what he was doing. He even put on shoe coverings to avoid tracking dirt into the apartment. In no time, he fixed the leak, replaced the bathtub handles, and left the area spotless.
Both technicians 1-Tom-Plumber sent were courteous, communicative, and did excellent work. Would I recommend them? Absolutely—I wouldn’t hesitate!
Emily Fairchild Cutler
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January 14, 2026
I'm glad I gave these guys a call when I went into my utility room and heard a spraying noise and felt the tropical humidity of the burst thermal tank of our water heater system. Anthony came within about thirty minutes of the call, and he took the time to teach us all the things that were wrong with our setup. You don't know what you don't know! Grateful for experts who take the time to explain and teach. I felt like I could trust what he was telling me. Hard to know always what to do in an emergency, but we felt good about his assessment and plan and price for it all. And within about two hours, all was repaired and rearranged for the better. He also patiently explained other things we might do on our own or have him do later if we want. He personally sent me before and after pictures. Now we know a thermal tank needs changing, a water heater needs yearly draining, and things to do to get closer up to code in our special aging house. Appreciate the quick and professional and friendly service.
J Wood
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May 17, 2026
Called up 1-Tom urgently over the weekend and they really helped out. We had an urgent situation that could not wait until a weekday. It was easy to schedule the short notice appointment. They worked same day, and brought the tools and expertise to solve our problem quickly. Frankie knew exactly how to solve problem, was communicative and professional. Much appreciated. Highly recommend them.
A So
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June 04, 2026
So I had a PRV that was too old to fix, and a very odd plumbing setup in this 1979 house. I tried to fix but it needed full replacement.
1-tom is the first plumber I've ever worked with since owning a home. The job was unique, and maybe a little bit more intense than expected. We sadly ran into issues with leaking and the work not taking well.
What I am impressed with is even through the mistakes and upsets, that this company FULLY BACKED THEIR WORK. They didn't charge me anything extra past the first charge. And even with unfortunate events unfolding, they took care of it all without complaint. They never once snapped at me, nor did they try to fight me on the issues. They owned the problems entirely and I'm 100% pleased with the interactions and work. They went above and beyond, and that's what deserves 5 stars.
I will continue to use them for any of my plumbing needs, and their interactions made me trust them completely. If you need a good company for plumbing, 1 Tom has you covered. I was very impressed by T'ko's professional attitude, and all the plumbers. I was also very happy with Marco's customer service, he made my wife feel so comfy throughout the hiccups, and that made our communication go so smooth. Give these people your business.
Arisuta Miku
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June 22, 2026
Had severe issues with our guest bathroom toilet and Frankie came and not only fixed it, but ended up replacing our whole toilet after finding out our toilet was old. Everything works great now & I feel so relieved! definitely recommend!! 🙌🏻💯Thanks again, Frankie. I appreciate your help so very much ✨️
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15210 S 1800 W, Bluffdale, UT 84065, USA
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On Sunday, I discovered a leak coming from my bathtub spout and immediately notified my landlord. They promptly contacted 1-Tom-Plumber the same day. A very nice young technician came out, assessed the issue, and provided two clear estimates. Since it was Sunday, most stores were closed and the property management company needed owner approval, so I expected to wait until Tuesday or Wednesday—or possibly see the on-site maintenance person. Instead, I was pleasantly surprised to receive a notification Monday morning that 1-Tom-Plumber was already on the way. This time, Jim arrived. He was extremely professional, friendly, and took the time to explain exactly what he was doing. He even put on shoe coverings to avoid tracking dirt into the apartment. In no time, he fixed the leak, replaced the bathtub handles, and left the area spotless. Both technicians 1-Tom-Plumber sent were courteous, communicative, and did excellent work. Would I recommend them? Absolutely—I wouldn’t hesitate!
I'm glad I gave these guys a call when I went into my utility room and heard a spraying noise and felt the tropical humidity of the burst thermal tank of our water heater system. Anthony came within about thirty minutes of the call, and he took the time to teach us all the things that were wrong with our setup. You don't know what you don't know! Grateful for experts who take the time to explain and teach. I felt like I could trust what he was telling me. Hard to know always what to do in an emergency, but we felt good about his assessment and plan and price for it all. And within about two hours, all was repaired and rearranged for the better. He also patiently explained other things we might do on our own or have him do later if we want. He personally sent me before and after pictures. Now we know a thermal tank needs changing, a water heater needs yearly draining, and things to do to get closer up to code in our special aging house. Appreciate the quick and professional and friendly service.
Called up 1-Tom urgently over the weekend and they really helped out. We had an urgent situation that could not wait until a weekday. It was easy to schedule the short notice appointment. They worked same day, and brought the tools and expertise to solve our problem quickly. Frankie knew exactly how to solve problem, was communicative and professional. Much appreciated. Highly recommend them.
So I had a PRV that was too old to fix, and a very odd plumbing setup in this 1979 house. I tried to fix but it needed full replacement. 1-tom is the first plumber I've ever worked with since owning a home. The job was unique, and maybe a little bit more intense than expected. We sadly ran into issues with leaking and the work not taking well. What I am impressed with is even through the mistakes and upsets, that this company FULLY BACKED THEIR WORK. They didn't charge me anything extra past the first charge. And even with unfortunate events unfolding, they took care of it all without complaint. They never once snapped at me, nor did they try to fight me on the issues. They owned the problems entirely and I'm 100% pleased with the interactions and work. They went above and beyond, and that's what deserves 5 stars. I will continue to use them for any of my plumbing needs, and their interactions made me trust them completely. If you need a good company for plumbing, 1 Tom has you covered. I was very impressed by T'ko's professional attitude, and all the plumbers. I was also very happy with Marco's customer service, he made my wife feel so comfy throughout the hiccups, and that made our communication go so smooth. Give these people your business.
Had severe issues with our guest bathroom toilet and Frankie came and not only fixed it, but ended up replacing our whole toilet after finding out our toilet was old. Everything works great now & I feel so relieved! definitely recommend!! 🙌🏻💯Thanks again, Frankie. I appreciate your help so very much ✨️